Course curriculum

  • 1

    The Road to HR Excellence Overview

    • Copy of Introduction to the Road to HR Excellence Video

  • 2

    The Road to HR Excellence: A TLS Continuum Master Seminar Workbook

    • Road to HR Excellence Seminar Workbook

  • 3

    Session 1: Introduction, Defining Excellence, Quality Essentials (Duration 2:20;00)

    • Session 1 Power Point Presentation (116 slides)

    • Session 1: Road to HR Excellence Seminar Pre-Test

    • Session 1.1 Introduction

    • Session 1.2 Defining Excellence

    • Session 1.3 Quality Essentials

    • Session 1 Road to HR Excellence Seminar Pre-Test Answer Key

    • Next Steps

  • 4

    Session 2 Foundations of the TLS Continuum, Organizational Waste, Voice of the Customer (Duration: 2:20:20)

    • Session 2 Road to HR Excellence Powerpoint Slide Deck

    • 2.1 Introduction

    • 2.2 What is the TLS Continuum?

    • Session 2.3 Organizational Waste

    • Session 2.4 Project Design and Team Dynamics

    • Session 2.5 Voice of the Customer

    • Next Steps

  • 5

    Session 3 The TLS Continuum Methodology

    • Session 3 Road to HR Excellence Powerpoint Slide Deck

    • Introduction

    • You Don't Have to be a Statistician

    • Continuous Process Improvement Matrix

    • Scientific Method vs the DMAIC Method

    • It's Your Turn: What Did Your Science Teacher Tell You

    • Define Stage

    • Milestone #3: Process Map

    • Milestone #4 Ishikawa Fishbone Diagram

    • Measure Stage

    • Milestone #5 Value Stream Map

    • It's Your Turn: Talent Acquisition Key Performance Indicators

    • Analyze Stage

    • It's Your Turn: TAKT Time Calculation

    • Improve Stage

    • Control Stage

  • 6

    Session 4 TLS Continuum in Real Time

    • HRCI Body of Knowledge Introduction

    • HRCI Body of Knowledge: HRCI vs SHRM Certification

    • HRCI Body of Knowledge: Leadership and Strategy

    • HRCI Body of Knowledge: Talent Acquisition and Planning

    • Case Study: Hospital Turnover

    • Case Study: Time to Hire

    • Case Study: Improvement of Hiring Process

    • HRCI Body of Knowledge: Learning and Development

    • Case Study: Training Effectiveness: Is the Cost Justified?

    • HRCI Body of Knowledge: Total Rewards

    • Case Study: FMLA Abuse

    • HRCI Body of Knowledge: Employee Relations

    • Case Study: Employee Policy Development

    • Case Study; Ergonomics Study

    • How to Implement the TLS Continuum

    • The Road to HR Excellence

    • It's Your Turn: Employment Involvement Questionnaire

    • It's Your Turn: Traffic Intensity

    • Final Thoughts

    • FInal Assessment

    • Final Project

    • Resources